Career Limiting Move

So, for all intents and purposes I run a technical team. This team are responsible for the upkeep and maintenance of both our and clients kit.

So, this morning, I've had nothing but grumblings from Captain Charisma opposite me complaining that his machine locks up every weekend. My response? "You're a techie, fix it".

If you took your car to the garage/shop, and the wrench monkey was moaning that he couldn't solve an issue with his car, would you go back? Ever?

Long story short: don't moan in front of your boss that you're incapable of doing your job.